If you don't see this image on your screen when the camera is plugged in, press the WiFi button on the back of the camera once, and the USB and Battery symbol should appear. At this point, take a look at the small screen of the HERO4 Session and you should see a USB symbol and a battery symbol if it can connect to your computer. When you plug the camera into the computer, you should see the solid red LED lights of the camera to indicate it is charging. The first thing to check is if the camera itself is going into USB mode. Hey should definitely work, but the camera will not pop up on your desktop as a mass storage device like most cameras.
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